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Using Tech & Customer Service to Drive Your Business: Alex Richards

Using Tech & Customer Service to Drive Your Business: Alex Richards Customer service. It’s a buzz term we hear all of the time in the business world. While corporate companies can get away with a few less-than-stellar Google reviews, smaller companies or startups heavily rely on each and every customer experience. Whether your service is consumer-facing or not, customer service should remain a priority — because, where would we be without the support of our customers? This week we chatted…

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Nikki Blank: Switch to Switchel — An Entrepreneur’s Journey In the Mindful Drinking Space

Nikki Blank: Switch to Switchel — An Entrepreneur’s Journey In the Mindful Drinking Space By DC Startup Week Living in a career-oriented city where everyone is always “go, go, go” it’s not uncommon to supplement the long office days with happy hours and bottomless brunches. DC is a work hard, play hard city and we’re all constantly trying to find that perfect work-life balance. Sunōmi Switchel, founded by Nikki Blank, is a local non-alcoholic beverage company that believes that we…

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